Privacy Policy


Home Credit India Finance Private Limited (‘Home Credit/ We’) is committed to protect the personal and financial information submitted by our customers (‘Customers/ you’) and would endeavour to protect such information from unauthorized use.

Information We Collect
In the course of availing various loans and finances from Home Credit, or while using this website of Home Credit, the Customer provides his/ her personal information to Home Credit which may be of a confidential or sensitive nature. Such information may include personal details, contact details, business, credit and financial information/ data of such Customers.

Consent of the Customers
When the Customer applies for any loan or finance from us, we first obtain the authority from such Customer for collection, storage, analysis, publishing and dissemination, at any time, of the personal, business, credit and financial information and data, as the case may be, of such Customer.
At this website, by providing the personal data to Home Credit, the Customer (or the user) gives his/her express consent to the fact that his/her personal data will be maintained and processed by us. The Customer has the right to access their personal data and to have it corrected by approaching Home Credit.
While using this Site, you agree not to, by any means (including hacking, cracking or defacing any portion of the Site) indulge in illegal or unauthorized activities.

Use and Disclosure of Personal Information
We protect your personal information against unauthorized use in the same manner in which we protect our confidential information. However, in following conditions, we may share your personal information:

  • Verification of your credit and financial position, reference checks, authentication of personal, biometric and demographic information/ data provided to us at the time of loan application or anytime thereafter and making related enquiries through references on the basis of the data and information provided to, or collected by, Home Credit as and when we consider necessary.
  • Sharing, obtaining and/ or disclosing any aspect of your personal, biometric, demographic, business, credit and financial information/ data to any credit bureau, financial institution, Reserve Bank of India, any other authority or any third party engaged by Home Credit for purpose of proper verification and assessment of the personal, business, credit and financial position of the customer and for complying with the laws applicable from time to time.
  • Use of your personal information to improve our services to the Customers and to keep them updated about our new products or other information that may be of interest to such customers.
  • It may become necessary for Home Credit to disclose the personal information of the Customers to its agents and contractors in the course of normal business operations for the above referred purpose. However these parties would be required to use the information obtained from Home Credit for such purposes exclusively. Home Credit will endeavour to take all reasonable steps to ensure that the confidentiality of the Customer’s information is maintained by imposing strict confidentiality standards on all the third parties to whom it discloses such information.
  • We may share some of the Customer’s information to selected third parties who approaches us to provide offers attractive to Customers of Home Credit.
  •  We may also invite visitors to this website to participate in market research and surveys and other similar activities. Home Credit will use the customer information to improve the visitor experience on the site and make subsequent offers to the visitor on products which may be of interest to him / her.

Home Credit is strongly committed to protecting the privacy of its customers and has taken all necessary and reasonable measures to protect the confidentiality of the customer information and its transmission through the world wide web and it shall not be held liable for disclosure of the confidential information when in accordance with this policy or in terms of the agreements, if any, with the Customers. In addition, we use small bits of data called “cookies” stored on user’s computers to stimulate a continuous connection. “Cookies” let us store information about your preferences and passwords and allow you to move to different pages of our website without having to re-enter your password information. Any information collected is stored in secure databases protected via a variety of access controls and is treated as confidential information by us. Therefore, you should be careful with usage of the username and password by maintaining confidentiality and ensure that you do not knowingly or accidentally share, provide and facilitate unauthorized use of it.

Exclusions from Privacy Policy
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Other websites that you may access via website may have different privacy policies and access to such web sites will not be subject to this privacy policy. We recommend that you read the privacy statement of each such website to find out how they protect your personal information.

Due to changes in legislation or enhancements to functionality and content on the website, we may make changes to privacy policy (without being obliged to do so) and would reflect those changes in this privacy policy.Hence you are requested to go through the privacy policy statement on a regular basis.

Contact Person
For any query regarding confidentiality of your personal information or suggestion for improvement of this policy, you may contact our Chief Strategy & Marketing Officer Mr. Manu Pal on

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